Stay Terms and Conditions
We at Stay are committed to providing you with a safe, fair, and enjoyable gaming experience. These terms and conditions govern your use of our online casino services and establish the legal framework for your relationship with us. By accessing our platform, you agree to be bound by these terms.
Acceptance of Terms
By creating an account at Stay Casino or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. We reserve the right to modify these terms at any time, and we will notify you of any significant changes through our website or email communications.
Your continued use of our Stay online casino services after such modifications constitutes your acceptance of the updated terms. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
Eligibility and Account Registration
To use our Stay Casino services, you must meet the following eligibility requirements:
- You must be at least 18 years of age or the legal gambling age in your jurisdiction
- You must be legally allowed to participate in online gambling activities in your country of residence
- You must provide accurate and complete registration information
- You must maintain only one account with us
- You must not be a resident of any restricted jurisdiction
When you register for a Stay Casino login, you agree to provide truthful, accurate, and complete information. We reserve the right to verify your identity and may request additional documentation to complete this process. Any false information provided during registration may result in account suspension or termination.
Restricted Territories
Our Stay Casino services are not available to residents of certain countries and territories. We maintain a comprehensive list of restricted jurisdictions, and it is your responsibility to ensure that online gambling is legal in your location before using our services.
If you attempt to access our Stay Casino platform from a restricted territory, we reserve the right to block your access and confiscate any funds in your account. We do not permit the use of VPNs or other methods to circumvent geographical restrictions.
Account Security and Responsibilities
At Stay online casino, we take security seriously, but you also have responsibilities regarding your account protection:
- Keep your Stay Casino login credentials secure and confidential
- Notify us immediately of any unauthorized access to your account
- Use strong passwords and change them regularly
- Log out of your account when using shared or public computers
- Monitor your account activity regularly
You are fully responsible for all activities that occur under your account. We will not be liable for any losses resulting from unauthorized use of your Stay Casino login information if you have failed to keep your credentials secure.
Deposits and Withdrawals
We offer various payment methods for deposits and Stay Casino withdrawal transactions. All deposits are subject to a minimum amount as specified on our website, and we reserve the right to set maximum deposit limits for responsible gambling purposes.
Our Stay Casino withdrawal process typically takes 1-72 hours for processing, depending on your chosen method and account verification status. We maintain withdrawal limits of €4,000 per day, €10,000 per week, and €30,000 per month to ensure secure and responsible gaming.
All transactions must be made using payment methods registered in your name. We do not accept third-party payments, and any such transactions may result in funds being frozen until proper verification is completed.
Bonuses and Promotions
Stay Casino offers various bonuses and promotional offers, including our welcome package and ongoing promotions. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions.
Our Stay Casino bonus offers are designed to enhance your gaming experience, but they come with specific obligations:
- Bonus funds must be wagered according to the specified requirements
- Certain games may not contribute to wagering requirements
- Maximum bet limits apply when playing with bonus funds
- Bonuses have expiration dates and must be used within the specified timeframe
- We reserve the right to void bonuses if terms are violated
Abuse of our promotional offers, including creating multiple accounts or engaging in fraudulent activity to claim bonuses, will result in immediate account termination and forfeiture of funds.
Game Rules and Fair Play
All Stay Casino games are provided by licensed software providers and use certified random number generators to ensure fair play. We maintain strict standards for game integrity and regularly audit our systems to ensure compliance with industry standards.
You agree to play all games in good faith and not to use any devices, software, or strategies designed to defraud or gain an unfair advantage. Any suspicious betting patterns or potential fraud will be investigated, and we reserve the right to void bets and confiscate winnings if fraudulent activity is detected.
Responsible Gambling
We at Stay are committed to promoting responsible gambling and providing tools to help you maintain control over your gaming activities. We offer various self-exclusion options, deposit limits, and cooling-off periods to support responsible gaming habits.
If you feel that your gambling is becoming problematic, we encourage you to seek help from professional organizations or contact our customer support team to discuss available options for limiting or suspending your account.
Privacy and Data Protection
Your privacy is important to us, and we handle all personal information in accordance with our privacy policy and applicable data protection laws. We collect and process your data only as necessary to provide our services and comply with legal obligations.
We implement appropriate security measures to protect your personal information and financial data. However, you acknowledge that no internet transmission is completely secure, and you use our services at your own risk regarding data security.
Intellectual Property
All content on our Stay Casino platform, including software, games, graphics, logos, and text, is protected by intellectual property rights. You are granted a limited, non-exclusive license to use our services for personal gaming purposes only.
You may not copy, reproduce, distribute, or create derivative works from any content on our platform without our express written permission. Violation of these intellectual property rights may result in legal action and account termination.
Limitation of Liability
We strive to provide reliable services, but we cannot guarantee uninterrupted access to our Stay Casino platform. We will not be liable for any losses resulting from technical failures, server downtime, or other circumstances beyond our reasonable control.
Our liability to you is limited to the amount of funds in your account at the time of any claimed breach. We exclude liability for indirect, consequential, or punitive damages arising from your use of our services.
Dispute Resolution
We are committed to resolving any disputes fairly and efficiently. If you have a complaint about our services, please contact our customer support team first. We will investigate all complaints thoroughly and provide a response within a reasonable timeframe.
If you are not satisfied with our response, you may escalate your complaint to our licensing authority or use alternative dispute resolution services as specified in our license terms.
Termination
We reserve the right to terminate or suspend your account at any time for violation of these terms and conditions or for any other reason we deem necessary to protect our business interests or other players.
Upon termination, you must cease all use of our services, and we will return any remaining account balance after deducting any applicable fees or charges. Certain provisions of these terms will survive termination, including those related to intellectual property and limitation of liability.
Governing Law
These terms and conditions are governed by the laws of Curaçao and the regulations of our licensing authority. Any legal disputes will be subject to the exclusive jurisdiction of the courts of Curaçao unless otherwise specified by applicable law.
By using our Stay online casino services, you consent to the jurisdiction and venue of these courts for the resolution of any disputes arising from these terms and conditions.
Content updated: May 18, 2026